Shipping policy

Shipping Policy

Thank you for shopping with Olteria. We are committed to delivering your orders safely and efficiently across India.

Shipping Coverage

Olteria currently delivers Pan India. We strive to provide reliable shipping services to customers across the country.

Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During peak seasons, sales, or promotional events, processing times may be slightly longer.

Delivery Time

  • Standard delivery typically takes up to 7 business days from the date of dispatch.

  • Delivery may take longer for remote, rural, or hard-to-reach locations, as well as due to weather conditions, courier delays, festivals, or other unforeseen circumstances.

While we make every effort to deliver your order within the estimated timeframe, delivery dates are estimates and are not guaranteed.

Shipping Charges

Any applicable shipping charges will be displayed at checkout before you complete your purchase. If free shipping is available, it will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive tracking details via email or SMS (where applicable), allowing you to monitor your shipment's progress.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order. Olteria is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Delayed or Lost Shipments

If your order has not arrived within the expected delivery period, please contact our customer support team. We will work with our shipping partners to investigate and resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the product and packaging. We will review your request and provide an appropriate resolution.

Contact Us

For any shipping-related questions or concerns, please contact us:

Olteria

Email: supportolteria@gmail.com